Refunds Policy

RETURNS


If you are not satisfied with your Earth Kandee product for any reason at all, please contact us via direct message on instagram @earthkandee or email us at returns@earthkandee.com within one week (7 days) of the delivery date and we will do one of the following:

1. Replace your item(s) on the house, depending circumstances

2. Provide a full or partial credit for item(s)

3. Refund of the price for item(s)

Earth Kandee could potentially arrange a return and/or ask for photographic documentation of the product in which you are dissatisfied before any refund or credit takes place.

CATERING CANCELLATION 

An event and/or order may be cancelled with no charges up to seven (7) full business days prior to the event. Cancellation of services made less than three (3) full business days prior to the event will be charged 50% of the order. Cancellation of services made less than (1) full business day of the event will be charged 100% of the order.